🧸 Privacy Policy

✨ Our Commitment to Your Privacy

Here at Snuggle Plushie, we believe your personal information deserves just as much care as our cuddly plushie friends. 🧸 We know that sharing your details when shopping online requires trust, and we’re honored that you chose us to help you find your perfect plushie companion.

Our promise is simple: we collect only the information we need to give you a smooth, snuggly shopping experience, and we protect it using the same care we’d give to our own precious plush pals.

Whether you’re placing your first order, asking a question, or simply browsing our collection, your privacy is important to us every step of the way. We’ll always be open about how your data is collected, stored, and used — no surprises, no hidden policies, just friendly transparency.

We follow internationally recognized data protection standards and only partner with trusted services that uphold the same values. From secure payments to safe shipping, your data (and your plushie!) is in good hands.

If you ever have questions about how your data is handled — or if you just want to chat about plushie recommendations — our friendly customer care team is always happy to help. 💕

Thank you for trusting us to deliver not just adorable plushies, but also peace of mind. 🌟

🔎 What Personal Information We Collect

When you visit our website, place an order, or contact us, we may collect:

• Your name, email, and contact details
• Shipping and billing addresses
• Payment information (securely processed — we never store full card details)
• Order history and customer support interactions
• Optional preferences if you sign up for emails or offers

📦 Why We Collect This Data

We only collect what we need to:

• Process and ship your orders (so your plushies arrive safely!)
• Send you order confirmations and tracking updates
• Provide customer support if you need help
• Improve our website and product selection
• Send optional marketing updates if you choose to receive them

🔗 Sharing Your Data

We only share your information with trusted third parties that help us fulfill orders (like payment processors, shipping carriers, and customer service platforms). We **never sell your personal data** to anyone.

📦 Order Fulfillment Partners

To make sure your new plushie friend gets to you as quickly and safely as possible, we work with trusted fulfillment partners who help us process and deliver orders. This means we may share your name, address, and relevant order details with them — but only what’s necessary to complete your delivery with care.

For transparency, we may rely on third-party services to help power, process, and deliver aspects of your experience with Snuggle Plushie. These include platforms for e-commerce infrastructure, customer reviews, and order fulfillment. For more details, please refer to the privacy policies of our trusted partners:

• Shopify Privacy Policy – our ecommerce and order management platform
• Judge.me Privacy Policy – our product review and user feedback platform
• DSers Privacy Policy – our order fulfillment platform

🍪 What About Cookies?

Like most online stores, we use cookies to improve your shopping experience. Cookies help us:

• Remember your cart and preferences
• Show products you might like
• Track how visitors use our site so we can improve it

Want to know more or manage your preferences? Check out our Cookie Policy for all the details. 🍪

🛑 Your Privacy Choices & Opt-Out Rights

While Snuggle Plushie does not directly sell or share your personal information, third-party services like Shopify may use cookies or device identifiers for personalized advertising or analytics.

If you are located in a U.S. state with applicable privacy laws, you may have the right to opt out of such activities. Shopify honors opt-out signals like the Global Privacy Control (GPC), which can automatically notify participating sites of your privacy preferences.

To learn more or to manage your data preferences, please visit the Shopify Privacy Policy or use their Privacy Portal.

📝 User-Generated Content (Reviews, Accounts, and More)

We welcome feedback and contributions from our customers. When you create an account, leave a review, or share content on our website, we may collect and use this information as outlined below:

What We Collect:

• Product reviews, ratings, or comments submitted on our website
• Account usernames and profile details (if an account is created)
• Voluntary submissions such as testimonials, images, or other shared content

How We Use It:

• To display customer feedback to help others make informed decisions
• To improve our products and overall customer experience
• To moderate content to ensure it is appropriate, relevant, and respectful

Third-Party Services:

We use a trusted third-party provider, Judge.me, to collect, display, and manage customer reviews. When you submit a review, some information—such as your name, rating, and feedback—may be shared with and processed through their platform. Judge.me is committed to protecting your data and complies with relevant privacy regulations.

Additional Information:

• By submitting content, you grant us permission to use it on our website and in our marketing materials
• We recommend not including personal or sensitive information in public submissions
• If you wish to update or remove any content you have submitted, please contact our support team and we will assist you promptly

🚸 Children's Privacy

Our website and services are not directed to children under 13. We do not knowingly collect data from minors. If we learn of such collection, we will delete it. Parents may contact us to request deletion.

🌍 International Users & Your Rights

Depending on your location (EU, UK, California), you may have rights to access, correct, delete, restrict, or opt out of certain data uses. You may also object to profiling or withdraw consent where applicable. Visit Shopify's Privacy Portal or contact us to exercise these rights.

🔐 Your Rights & Choices

You have the right to:

• Request a copy of your personal data
• Ask us to update or correct your information
• Request deletion of your data (where legally allowed)
• Opt out of marketing emails anytime (just click "unsubscribe" at the bottom of any email)

❓ Frequently Asked Questions