Digital Services Act

Snuggle Plushie entered the European Union ("EU") market in April 2023. In accordance with Article 24(2) of the Digital Services Act (the "DSA"), we estimate that the average monthly active recipients of Snuggle Plushie's services in the EU was approximately 92 million for the six months ending September 30, 2024.

This calculation has been produced to meet our DSA compliance requirements and should not be used for other purposes. Where user metrics have been shared in different contexts, the methodology and scope may have varied. Additionally, our approach to this calculation may change over time due to new technologies.

We will continue to track the number of average monthly active recipients of Snuggle Plushie's services in the EU and will publish updated information at least every six months in accordance with Article 24(2) of the DSA.

Contact Points

Snuggle Plushie has designated specific points of contact for users, the European Commission, EU member state authorities, and the European Board for Digital Services ("European Board") for matters related to the DSA.

If you are part of the European Commission, an EU member state authority, or the European Board, you may contact us at legal@eur.onlinegiant.com. Communications through this email address should be in English.

If you are a user, you can reach us at DSA-point-of-contact-users@eur.onlinegiant.com. Alternatively, you can click on customer service to chat directly with a representative.

Snuggle Plushie DSA Help Page

For more information about our content moderation and recommendation policies in accordance with the DSA, please click here.

Snuggle Plushie Data Access Portal

In compliance with Article 40 of the DSA, we offer a Data Access Portal, where qualified researchers can access publicly available data on Snuggle Plushie after a successful application. For more information, please click here.